Important: This policy is a practical launch template and should be reviewed by a qualified attorney before commercial launch, especially as integrations, states served, and data practices change.
Information we collect
We may collect account and business information you provide, including your name, shop name, email, phone, business address, account preferences, and support communications. When you use the software, we may process information you enter about orders, customers, products, inventory, deliveries, employees, and business operations.
Technical information
We may collect basic device, browser, IP address, security, diagnostic, and usage information to operate, protect, troubleshoot, and improve Florisyn.
How information is used
- To create and administer accounts.
- To provide requested software features and customer support.
- To process subscriptions and payments through approved providers.
- To prevent fraud, misuse, and security incidents.
- To communicate service notices and, where permitted, marketing messages.
- To improve performance, design, and reliability.
Service providers
Florisyn may use service providers such as hosting, database, authentication, email, analytics, AI, and payment companies. These providers process information for the services they provide and are governed by their own terms and privacy commitments.
Payment information
Payment-card information is handled by payment processors such as Stripe. Florisyn should not store complete card numbers in its own application database.
Data sharing
Florisyn does not sell personal information for money. Information may be shared with service providers, at your direction, for legal compliance, to protect rights and security, or during a business transaction such as a merger or acquisition.
Data retention
Information is retained for as long as reasonably necessary to provide services, satisfy legal and accounting obligations, resolve disputes, and protect the platform.
Your choices and requests
You may request access, correction, deletion, or information about your account data by contacting customer service. Some records may need to be retained for legal, security, billing, or operational reasons.
Email preferences
You may unsubscribe from promotional email through the unsubscribe page or the opt-out link in a marketing email. Transactional, security, billing, and account messages may still be sent.
Children
Florisyn is a business service and is not directed to children under 13.
Security
Florisyn uses reasonable administrative, technical, and organizational safeguards, but no online system can guarantee absolute security.
Changes
This policy may be updated as the service changes. The effective date should be revised when material updates are published.
Contact
Privacy questions and requests may be submitted through Customer Service.
Effective date: July 26, 2026