Common questions about Florisyn.

Customer FAQs

Quick information for florist customers and trial users.

Is there a free trial?

Yes. Starter, Pro, and Premium each begin with a 14-day free trial.

Do I need a credit card to create an account?

No credit card is required to create your account today.

Are there hidden fees?

Florisyn does not add hidden software fees. Optional third-party providers, including payment processors, may charge their own disclosed fees.

Can I cancel?

Yes. Florisyn plans are designed without a long-term contract. Cancellation applies according to the Terms of Use and the end of the current billing period.

Can I change plans?

Plan changes can be requested through customer service and will be reflected in your subscription account.

Is Florisyn a wire service?

Florisyn isn't a traditional wire service — there's no per-order wire fee. Florist Network, our built-in florist-to-florist tool, lets you send and receive orders directly with Stripe Connect payouts and $0 Florisyn fee, and the wholesale marketplace is available on Pro and Premium plans. See how Florisyn compares to legacy wire networks.